Frequently Asked Questions

No long-term commitment. We start with a straightforward 90-day onboarding agreement to ensure proper setup and early results. After that, it's month-to-month — cancel with 30 days' written notice anytime.

Most clients see better cash flow within 45–60 days. Meaningful net revenue gains (after our fee) typically appear between months 3–6 once denials drop, clean claim rates rise, underpayments are recovered, and AR aging improves.

Yes — 100% HIPAA compliant with current HITRUST CSF certification, annual third-party audits, full encryption (transit & rest), strict access controls, and signed Business Associate Agreements with every client.

100% US-based. Our entire team of coders, billers, credentialing specialists, auditors, and support staff operates from the United States — primarily Denver, Colorado. We do not offshore any revenue cycle work.

Virtually all specialties, including: Behavioral Health, Urgent Care, Radiology, ASCs, Physical Therapy, Chiropractic, Dermatology, Cardiology, Orthopedics, Gastroenterology, Multi-specialty Groups, Primary Care, and more. We customize workflows, coding, and payer rules for each.

Simple & risk-free: Contact us to request a free, no-obligation revenue cycle assessment. We’ll analyze your last 3–6 months of claims, identify leakage, estimate ROI, and present a clear plan — all at zero cost and no commitment.

We integrate with leading systems including Waystar, Change Healthcare, Availity, Athenahealth, eClinicalWorks, NextGen, Epic, Cerner, and many more. We also use AI-assisted coding tools, automated eligibility checks, denial prediction, and real-time analytics dashboards.

Yes — full patient billing services including professional statement generation, secure online payment portals, automated text/email reminders, and compliant collections support (FDCPA & HIPAA friendly).

Absolutely. We specialize in backlog cleanup, aged AR recovery (90–180+ days), denial appeals, and turnaround situations. Many clients recover $50,000–$250,000+ in the first 60–90 days from previously written-off or stalled claims.